Effective Date: July 11, 2026
Last Updated: July 11, 2026

Smileys Construction Services LLC (“Smileys Construction,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting smileysconstructionllc.com (the “Website”), contacting us, requesting an estimate, or using our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide through our Website, by telephone, by email, through text messages, or in person. This information may include:

• Your name
• Email address
• Telephone number
• Mailing address or project location
• Information about your construction or remodeling project
• Preferred contact method
• Photographs, documents, plans, or other files you submit
• Appointment or estimate-request information
• Communications you send to us
• Any other information you choose to provide

Please do not submit sensitive personal information through our general contact or estimate-request forms unless it is necessary for us to provide the requested service.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This information may include:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location
• Website interactions and navigation activity

This information helps us understand how visitors use our Website and allows us to improve its performance, security, and content.

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions and messages
• Provide estimates, quotes, consultations, or service information
• Schedule appointments and project visits
• Communicate about current or potential construction projects
• Provide and manage our services
• Maintain customer and project records
• Send requested updates or follow-up communications
• Improve our Website, advertising, and customer experience
• Measure Website traffic and marketing performance
• Detect fraud, spam, abuse, or security threats
• Comply with legal, regulatory, insurance, or contractual obligations
• Protect our rights, property, employees, customers, and the public

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required.

3. Telephone Calls and Text Messages

When you provide your telephone number, you authorize us to contact you regarding your inquiry, estimate request, appointment, project, or services.

Depending on the communication preferences you provide, we may contact you by telephone or text message. Message and data rates may apply. Message frequency will vary based on your interactions with us.

You may opt out of nonessential text messages by replying STOP. You may request assistance by replying HELP or contacting us using the information listed below.

Consent to receive text messages is not a condition of purchasing our services. Mobile telephone information and text-message consent will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

• Remember Website preferences
• Maintain Website functionality
• Analyze visitor activity
• Improve performance and security
• Measure advertising and marketing results
• Identify technical problems

Cookies are small files stored on your device by your browser. You may be able to block, restrict, or delete cookies through your browser settings. Disabling cookies may cause certain Website features to function incorrectly.

5. Analytics and Third-Party Services

We may use third-party services to operate, secure, host, analyze, or improve our Website. These providers may collect information about your device and Website activity according to their own privacy policies.

Third-party services may include:

• Website hosting providers
• Website security and spam-prevention services
• Analytics providers
• Email and contact-form providers
• Customer relationship or scheduling systems
• Advertising and marketing platforms
• Mapping or location services
• Social media platforms
• Cloud storage and business software providers

We encourage you to review the privacy policies of any third-party platforms you use.

6. How We Share Information

We may share personal information with trusted service providers that help us operate our business and provide services. These providers may include website hosts, software providers, subcontractors, professional advisers, insurance providers, marketing providers, and other vendors.

We may also disclose information:

• With your permission or at your direction
• To provide an estimate or perform requested services
• To contractors, subcontractors, suppliers, or professional service providers involved in a project
• To comply with a subpoena, court order, legal process, or government request
• To enforce our agreements or protect our legal rights
• To investigate fraud, security issues, or suspected illegal activity
• To protect the safety of our employees, customers, contractors, or the public
• During a merger, sale, reorganization, financing, or transfer of business assets

We do not sell personal information for money. We do not share mobile information or text-message consent with third parties for their independent marketing purposes.

7. Advertising

We may use advertising or analytics services that help us understand whether our advertising is effective. These services may use cookies or similar technologies to measure interactions with our Website.

Where required by applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiry
• Prepare estimates or proposals
• Provide and document our services
• Maintain business, tax, warranty, insurance, and project records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods may vary based on the type of information, the nature of our relationship, and applicable legal requirements.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

10. Your Privacy Rights

Depending on where you live and whether applicable privacy laws cover our business or data-processing activities, you may have the right to:

• Confirm whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain information
• Opt out of qualifying targeted advertising
• Opt out of qualifying sales of personal information
• Opt out of certain qualifying profiling activities
• Withdraw consent where processing is based on consent
• Appeal the denial of a qualifying privacy request

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, email joshuajjones81@gmail.com with the subject line Privacy Request, or mail your request to the address listed in the Contact Us section.

Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing the request. We will use information submitted for verification only to process and document the request.

You may use an authorized agent where permitted by applicable law. We may require proof that the agent is authorized to act on your behalf.

Appeals

If we deny an eligible privacy request, you may appeal the decision by emailing joshuajjones81@gmail.com with the subject line Privacy Request Appeal. Please explain why you believe the decision should be reconsidered.

We will respond to verified requests and appeals within the time required by applicable law.

11. Email Communications

We may use your email address to respond to inquiries, send estimates, provide project information, schedule services, or communicate about your relationship with us.

You may ask us to stop sending nonessential promotional emails by using the unsubscribe option included in the message, when available, or by contacting us directly. You may still receive transactional or service-related communications.

12. Third-Party Websites

Our Website may contain links to websites, social media pages, maps, review platforms, or services operated by third parties.

We do not control and are not responsible for the content, security, or privacy practices of third-party websites. Visiting an external website is subject to that website’s own terms and privacy policy.

13. Children’s Privacy

Our Website and services are intended for a general audience and are not directed toward children under 13 years of age.

We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has submitted personal information through our Website, please contact us so that we can review and delete the information where appropriate.

14. Business Transfers

If Smileys Construction is involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, or transfer of some or all business assets, personal information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Website, business practices, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after an updated policy is posted indicates your acknowledgment of the revised policy.

16. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Smileys Construction Services LLC
Owner: Joshua Jones
1759 Howard Street
Indianapolis, Indiana 46221

Phone: (317) 981-0573
Email: joshuajjones81@gmail.com
Website: smileysconstructionllc.com